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First things first...

Have you ordered hair color from us before?

Welcome back! Please sign in to continue.

How can we help?

Yes! Simply leave a note for your colorist when completing our color quiz on our site, letting them know the current formula and color ID you use or the brand and shade of boxed color—we’ll take it from there. Colorsmith has its own color line, so our colorists will translate your current formula into a custom formula that’s just for you. It’s color that’s different by design and fits like a glove. 

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

Where do I find my order number?
  1. Log into your Colorsmith account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Colorsmith Order to find your order confirmation email.
Minimum 10 characters required.

Nope! We’re all about keeping it custom, so just like your color, you have options when placing an order! You will have two choices when ordering, either joining our Color Plan or ordering your color one-at-a-time. If you decide to place an order and be on our Color Plan, you’ll see information about our recurring service during checkout. This just explains that you can skip, modify, or turn off the service at any time through your account or by giving us a call. You can also choose single shipment options if you would like. The biggest advantage of our Color Plan is that you receive 20% off of every order. The decision is yours.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

Where do I find my order number?
  1. Log into your Colorsmith account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Colorsmith Order to find your order confirmation email.
Minimum 10 characters required.

Our tested hair color formula only contains the highest-quality ingredients and pigments, free of Ammonia, PPD, Resorcinol, Parabens, and Phthalates. It’s how we get superior gray coverage and rich, long-lasting results.


  • Vitamin E conditions and adds antioxidants to hair and scalp.
  • Provitamin B5 and Chamomile moisturize and soften dry hair.
  • Keratin fortifies to promote increased hair strength.
  • Silk Amino Acid hydrates and helps prevent moisture loss.
  • Soybean Protein improves overall texture and feel.
  • Aloe Vera makes hair supple while adding shine.
  • Quinoa helps extend and protect hair color.


**Colorsmith does not test our hair color or other products on animals, so they meet the koalafications. View all ingredients & safety precautions.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

Where do I find my order number?
  1. Log into your Colorsmith account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Colorsmith Order to find your order confirmation email.
Minimum 10 characters required.

We’re here for you. When filling out our color quiz, you will see color swatches that we recommend for your color goals. Looking for something different? Go ahead and leave a comment for your colorist in your account, and they can reach out with recommendations. Your color is crafted with your coverage and color goals in mind, so we work hard to get you the results you want. In fact, we guarantee it.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

Where do I find my order number?
  1. Log into your Colorsmith account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Colorsmith Order to find your order confirmation email.
Minimum 10 characters required.

Good news! You can do this in your account.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

Where do I find my order number?
  1. Log into your Colorsmith account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Colorsmith Order to find your order confirmation email.
Minimum 10 characters required.

We’re here for you.

Can’t find what you’re looking for? Give us a call at (833) 909-2213, Mon-Fri, 8am-6pm PT
to speak to a member of our Support team.

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