It’s simple! First, you create a profile and tell us all about your hair history and ultimate color goal—add a pic of your current look for super-precise results. Second, a personal colorist crafts your color, factoring in your hair length and preferences. Last, your Color Case will ship to your door along with step-by-step personalized instructions and everything you need to color at home.
We have licensed colorists in our HQ from top schools and salons, who individually review your profile, craft your color, and are available to call when you need extra guidance. Plus, they don't just say goodbye after your color ships. They stick by your side throughout your color journey—checking in, offering guidance, and making sure you're stoked on your color.
We’re committed to getting your color just right. Not fully satisfied? It’s on us.
Colorsmith accepts Visa, Discover, MasterCard, American Express, and PayPal. Since every custom color is made to order, we’ll only charge you once your color is packed and shipped. All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
Unfortunately, we are unable to accept CODs, personal checks, or money orders as payment.
Every Colorsmith hair color order includes personalized instructions unique to your application. They include a detailed explanation of how to apply your color at home and are created specifically by your colorist to achieve your current color goal. That means they may change from order to order, so it's super important to read them carefully before applying your color. Common missteps such as leaving the color on longer than instructed, or washing the color out before it has fully processed, can result in a look you might not have been going for. So read ‘em, read ‘em, read ‘em—every time you color.
Please allow up to 6 business days after shipment for your order to arrive at your doorstep.
No two people are the same. That's why we craft home hair color from scratch so you can find the perfect level of coverage that fits like a glove every time. Never premixed or premade, each custom color is made by a personal colorist, with every facet of your experience designed specifically for you—from having your color individually dispensed and labeled, to giving you personalized instructions to achieve your specific color and coverage goals. Your experience doesn't stop there—a colorist is available to help guide you every step of the way, long after you color.
Colorsmith currently ships throughout the United States, Canada, United Kingdom, most countries in the European Union, Australia, and New Zealand. While we may not currently ship to your country, we are always looking to expand. So stay tuned!
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