Custom Hair Color Set Reviews
636 Client Reviews
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Not good
It’s really cause eczema’s and skin problem.
Response From Our Experts
Hi A! We are sorry to hear about your skin issues. Please check your emails, we just got back to you to help you further.
I looked fake!
I looked incredibly fake. I did not like the color at all and had to go have the color removed at a salon.
Response From Our Experts
Christopher - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
We don't have it right yet
We don't have it just right yet. It is to dark and it turns red after a week. Just before I colored his hair last week he looked into the mirror and said "I'm a red head". Not good. I talked to the colorist and she said next time they would use a 10 volume instead of a 15 volume. She was sending me something to counter act the red.
Response From Our Experts
Linda - We’re sorry to hear that your hair color did not turn out as expected. Your order is fully backed by our Color Satisfaction Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback!
Colour stick on skin, Expensive shipping and product as well
Product is good, but again the same issue with other products in market. Colour stick on skin after colouring the hair even though applied the colour remover. Shipping is expensive and in my opinion hair colour products is also expensive compared to other in market.
Response From Our Experts
Hi Kunal! We are so sorry to hear that the hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
Hair good Beard Not So Good
Works well on hair but after 2 attempts to color my beard the stuff just doesn’t penetrate the hairs with color.
Response From Our Experts
Ted - We’re so sorry to hear that you were disappointed by the results of your beard color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Never received
Never received anything!
Response From Our Experts
Hi Bruno! We are sorry to hear that your order hasn't arrived. Please check your emails, we just got back to you to help you further.
Icky brown color
Not happy. I think I'm done with this.
Response From Our Experts
Richard - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Allergic reaction
Allergic reaction thought it says no ppd still had an allergic reaction
Response From Our Experts
Hi Gurmit! We are sorry to hear that you had an allergic reaction. Please check your emails, we just got back to you to help you further.
Everything was... DIFFERENT
UPDATE 2: I have received four shipments of hair color from Colorsmitth, and each time the shade has been different from the previous. While I do not hate the product, I find it challenging to predict the outcome of each application. However, I continue to use it because it fades nicely and blends with the natural color of my new hair growth, avoiding a harsh line of dyed hair and gray hair. Moreover, the application process is effortless, and the clean-up is quick. To reduce the noticeable color change, I apply the product before each haircut. UPDATE: After 2 days the color has faded to an odd dark green/ orange. I was able to tone the color with a purple toner for bleached hair but the color is still nowhere near the color I should have received. ORIGINAL REVEIW: Not sure how this happened but the color was way too dark. I should have had dark ash blond but my color was more Espresso!!! That IS NOT dark ash blond. Also, somehow the color, though too dark, still did not cover my gray. Currently I WOULD NOT recommend Colorsmith to anyone.
Waste of money and effort
I cancelled my order and too expensive and very bad smell of the product
Response From Our Experts
Hi Abey! We are so sorry to hear that your hair color hasn't met your expectations, and also to see you go. Please check your emails, we just got back to you to help you further.