Sort by:
John - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery.
The color is good quality, though my color was too light and made my hair a bit orange. For short hair and beards honestly foams are a better choice as touchups are necessary. It is definitely better than store boxed color just not the right fit for someone wanting frequent touchups.
Wade- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
I have been using the $3 hair color for years. I tried your product, which is 100 times more expensive $30, and I get the same results. If I leave it in for 30 min it burns my skin the same way and the color is about the same, and lasts as long. So, I've cancelled my subscription and going back to my $3 brand. Thanks
Mark - We’re truly sorry that our pricing did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
Mi have died my for the forth Tim with their product and it keep not taking the sent the last order for free but it still not taking I wonder how many time I am going to keep paying we need to fix this
Totally dissatisfied with this product. Not even marginally better than 'Just for Men', especially on beards and mustaches. Do yourself a favor, don't waste your cash on this product!
Thomas - We’re so sorry to hear that you were disappointed by the results of your color application. Our Colorsmith Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Need to change formula
Scott - Thank you for your feedback on your color. Here at Colorsmith, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Satisfaction Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out!
was supposed to subtly reduce gray hair but basically fully dyed hair a dark brown when used exactly as directed, including application time. Avoid.
Dwp5 - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Satisfaction Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
It didn’t cover all my grays and less than 3 days the color it’s coming out! Not good for me!
Carlos - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
Easy to apply, easy directions, impressive packaging that arrives. But the product does not last more than six days. Very disappointing.
Glen- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
I tried your product 2 times now. The color was even tweaked after the first time. I followed the directions exactly each time. It doesn't cover the grays in my beard at all. Sorry.
Joseph - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!
