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I gave it 4 stars only because it dried my skin really badly to the point of flaking all over where I applied it, and also made it really itchy. The color looks very natural and I was surprised that it didn’t stain my skin like other brands I’ve used. I guess my skin is too sensitive to something in the formula, or I may be allergic to something in it that I’m yet not aware of.
Joel - We’re truly sorry to hear that you may have experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the Colorsmith Family, we wish you a quick recovery.
The overall color was great. However, I had my hair cut short on the side and the color did not cover the gray very well; in fact, there was clear line between where the color took and where it didn't.
Gerald - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Did a good Jon is parts of my hair, but the some gray was almost all gray is areas.
Ted - Thank you so much for sharing your feedback with us. We are tickled to hear you’re loving your Colorsmith custom color! We look forward to the next opportunity to delight you!
Can you add a little more dark brown to my color?
Mark - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
The pluses- great customer service - easy to use The color itself was perfect and exceeded expectations. The result was better than my last half Dozen professional visits . The only negative Which was minimal is that my hair pulls red and with This try it did happen although very very minimal and customer service was right on it with a solution for next time . I would highly recommend Colorsmith
Going almost completely gray on the sides in my early 50's, my daughters hauled me to a salon as a birthday present and insisted on gifting me with a color job. Afterwards, I gravitated to a store-bought brand. Try as I might and following their instructions and timing meticulously, it always ended up too dark. Then when my hair grew just a little, there was a definitive dye line. I saw a colorsmith ad on Facebook and decided to give it a try. Completing the simple online form was a breeze, but I needed more assistance and was promptly contacted by a real person who knew what they were doing. When it arrived, the box had everything I needed and easy, clear instructions. I guess they thought I'd be extra messy because they included TWO pair of gloves. HaHa! Like with the store-bought brand, I followed their instructions to the letter. My results? EXACTLY what I wanted -- a perfect blend that covered about 3/4 of my gray. I am 100% pleased with the results. Even better, the wife and daughters love it!
The application and instructions were super easy, but the color is much darker than expected. It says dark blonde, but my color turned out to be a brownish/red (I have red in my hair as well).
I'll give it one more try - maybe I'll keep the beard treatment on 3-5 minutes longer and see what happens
John - We’re sorry to hear that! Your order is fully backed by our Color Happiness Guarantee. Your colorist will review your feedback for your next order! Please let us know if there is anything else we can do to help!
Not worthy of money. Please cancel my subscription. thanks
Hi Mantu! We are so sorry to see you go, and for any inconvenience with our prices. Please check your emails, we got back to you to help you further.
Product isn't bad, is high quality. Just is Not working for me. Covers No grey hairs, minimal itching and burning Much less than store bought dyes. Decent overall experience. For me, nor worth the extra 8 considering the results
Robert - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
