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The pluses- great customer service - easy to use The color itself was perfect and exceeded expectations. The result was better than my last half Dozen professional visits . The only negative Which was minimal is that my hair pulls red and with This try it did happen although very very minimal and customer service was right on it with a solution for next time . I would highly recommend Colorsmith
Going almost completely gray on the sides in my early 50's, my daughters hauled me to a salon as a birthday present and insisted on gifting me with a color job. Afterwards, I gravitated to a store-bought brand. Try as I might and following their instructions and timing meticulously, it always ended up too dark. Then when my hair grew just a little, there was a definitive dye line. I saw a colorsmith ad on Facebook and decided to give it a try. Completing the simple online form was a breeze, but I needed more assistance and was promptly contacted by a real person who knew what they were doing. When it arrived, the box had everything I needed and easy, clear instructions. I guess they thought I'd be extra messy because they included TWO pair of gloves. HaHa! Like with the store-bought brand, I followed their instructions to the letter. My results? EXACTLY what I wanted -- a perfect blend that covered about 3/4 of my gray. I am 100% pleased with the results. Even better, the wife and daughters love it!
The application and instructions were super easy, but the color is much darker than expected. It says dark blonde, but my color turned out to be a brownish/red (I have red in my hair as well).
I really believe this is a good product that is customised by people’s needs. I will cancel my account asap
I have been coloring my hair almost 40 years and this is the most stupid product followed by the most stupid ploy to send you one every month even though you think you only ordering a sample but oh no they will get you then follow by them sending my stuff to probably different address since I have not been getting it in month, and had to call and cancel but kept getting bill for it and now had to on in and cancel. stay away from this product anything else out there is better than this
Wasnt aware the auto subscription will be activated after the initial sample order so was disappointed when charged for second time. Also the colour wasnt accurate, as i asked for darkest brown but the result was darkest grey instead. In order to return, the couriers wont collect without returns lebels, so couldnt return the second item.
Hi Sagheer! We apologize for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.
Still have grey hair and different colors top vs sides... Its only OK but is not rigth
Hi Sergio! We are sorry to hear your greys are not fully covered. Please check your emails, we just got back to you.
I’m pleased with the head hair colour but the beard colour is not sufficient - as I trim my beard weekly as I keep it short - the colour is lost after about a week or 2 - there should be a kit to allow regular touch ups
Hi Patrick! We are sorry to hear your dye is not sufficient for your bear. Please check your emails, we got back to you to help you further.
Looking at the commercials of the product ordered this and tried. Great packaging but results are complete disappointment. Not a single grey hair of mine turned black. Time and money both waste.
Muralidhar R. - We appreciate your feedback here at Colorsmith! We are so sorry that you were not satisfied with the outcome of your hair colour application. Based on your profile, we see that you have already worked with one of our Colour Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Colour it's not what I expected to dark! Stop taken my money from my account! I don't need this shit! Sorry I didn't subscribe for it!
Hi Marius! We are so sorry to hear your colour was darker than expected. Please check your emails, we just got back to you to help you further.
