Custom Hair Color Set Reviews
627 Client Reviews
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too expensive
I waste more than I use. I only dye my goatee and I am bald so there should be a way to mix in smaller amounts.
Response From Our Experts
Kuhl - Thank you for sharing your feedback! We take all feedback into consideration, as we are always looking to enhance our products and service.
I love the package
Sorry the colour is totally wrong and I cannot use it
Response From Our Experts
Franco S. - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our colour doesn't meet your expectations. Our Colour Satisfaction Guarantee is something we take seriously. We want to work with you and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
When its delivered its like not seal proper
There was leakage in the packet and it didn’t match my acceptation i use as instructed on paper but didn’t properly work on my hair after 3-4 days looks my gray hair back ..
I did not like your product
I didn't like it and 5 months ago I canceled the subscription and they keep sending me and charging for the subscription very bad support service and they are misleading
Response From Our Experts
Octavio - We truly appreciate your feedback. There are a lot of options for you with Colorsmith. If you decide to place an order through a Colorsmith promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
Order delayed
I have not received my Order Yet.
Response From Our Experts
Hi Rajab! We are so sorry to hear that you haven't received your order. Please check your email, we contacted you to help you further.
Overpriced
The product itself works however for a one-time use it's expensive. It also isn't using natural ingredients so the same issues with itching and blotching arises as with other chemical-based beard colours.
Response From Our Experts
Hi Sahlan! We are sorry to hear that you experienced some discomfort after coloring. Please check your emails, we contacted you to help you further.
Used it 2 times
Following the instructions, I added the Color to the Developer container. The quantity was enough for 3-4 usages. It didn't irritate my skin. However, I stopped using it, and I can't recommend it. The first time it covered 80% of the grey beard, which was acceptable. After that, the color got very weak, despite that the container was properly closed and saved. It covered only 20%, so I switched back to the old color brand :( Not what I expected.
Response From Our Experts
Hi Jovi: Please note that our hair color is meant to be used in one application. After you open the bottles, it must be all used within 24-48 hours as the product can go bad. Please check your emails, we have got back to you.
difference
I can't see any difference at all after the shower. Let us see what happened tomorrow morning but I don't think it made any difference to my hair color.
Response From Our Experts
Hi Ramin! We are so sorry to hear that you haven't seen any difference. Please check your emails, we have contacted you to help you further.
Not work
For me it’s seems like is nothing work after a week I got delivered due was two working days.
Response From Our Experts
Hi Mishra! We are sorry for the delay with your order, we will look into this for you and we will get back to you as soon as possible. Please check your emails.
Terrible customer service!
They shipped an unauthorized order and then offer a refund if I paid shipping for the return. I can’t do business with a company that treats their customers like this. Very disappointed with customer services. I am going back to Simpler hair products because they know how to treat their customers and it’s a decent product.
Response From Our Experts
Danny - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!