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Custom Hair Color Set Reviews

3.1 out of 5 (837 ratings)

502 Client Reviews

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Posted by: Mark P
June 14, 2021

You got it wrong!

Posted by: Mark P
June 14, 2021

After using the gradual cover system, my hair went from light brown/dark blonde with grey sides to dark grey all over… with grey sides. It aged me by years instead of what I wanted. I’m giving it one last go and giving you the chance to put it right.

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Posted by: Margot H.

Response From Our Experts

Posted by: Margot H.

Mark P - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process.

Posted by: Jeremy B.
February 15, 2021

Did not workout very well

Posted by: Jeremy B.
February 15, 2021

This was my first time using the product, my wife uses the esalon, and has pretty good results. I followed how it said but it did not take and left my beard pink in spots.

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Posted by: Natalie E.

Response From Our Experts

Posted by: Natalie E.

Jeremy - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!

Posted by: Mark F.
February 10, 2023

Great results

Posted by: Mark F.
February 10, 2023

I was apprehensive but the colour was as described and well blended

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Posted by: Dennis M.
January 20, 2023

Much better than I expected

Posted by: Dennis M.
January 20, 2023

So, I took the risk and and tried the Demi permanent beard color. My beard is very grey, but not completely. I wanted the color to cover most greys but leave enough to make it look natural. After applying the colour, I looked like a joke, as the colour started getting darker and darker. I waited the full 20 minutes and started rinsing it off, scared to look in the mirror. After the shampoo and conditioner, it turned out fantastic. Quite a bit more grey left than I thought, but in such a way that it looks very natural, whilst still being darker than before. Exactly what I wanted. It feels a bit like a waste how much product was left though. I wish they sold smaller amounts for things like a beard. I would have needed 1/3 of the product they gave me. I could have died my entire head with it. Still very pleased though!!

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Posted by: Sean F.
January 8, 2023

Did a great job with medium brown

Posted by: Sean F.
January 8, 2023

Medium brown is a very hard color to achieve and they did a great job. Did not totally cover the grays but I'm very pleased with the overall color and afterwards it looks very natural

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Posted by: Ed K.
October 11, 2022

Natural Color

Posted by: Ed K.
October 11, 2022

The first thing that worried me is that the dyeing would be obvious, and friends would "gawk!" But alas, not at all! It even looks "natural" to me, and it's my hair! There are a few learning curves, but they are "minor." Leave the dye on your hair at least the ten minutes they say. I rushed it the first time and most of it washed off! Luckily, you are provided enough product to do it twice! Second, make sure you apply a generous amount where you want the greatest color change. This they also tell you! All and all, I am one happy man. Thank you Colorsmith!

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Posted by: Gorvin P.
March 30, 2022

Best hair color

Posted by: Gorvin P.
March 30, 2022

I’ve never been into coloring my hair. Always liked the natural look but once in a while you have to look good for a wedding and color smith does an awesome job.

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Posted by: Sarah S.

Response From Our Experts

Posted by: Sarah S.

Gorvin - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future!

Posted by: RILEY F.
October 5, 2020

WOW.......................

Posted by: RILEY F.
October 5, 2020

I have been using another product and it just didn't work. I dealt with this for years. I decided to give Colorsmith a try and was I 100% satisfied. I will be a customer for life. Thank You Riley

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Posted by: Oscar C.
November 2, 2022

Just For Men is cheaper, faster, and easier to use with better results

Posted by: Oscar C.
November 2, 2022

I liked the idea of a “custom” formula that’s “handcrafted just for you,” which is what drew me to Colorsmith initially. After trying both, I got better results with Just For Men and they have so many color options that it’s not that different from going through all of the questions you get asked to pick your color with Colorsmith. Waiting 20 min for the color to set vs 5 with JFM is too long. Also, JFM is cheaper and can be re-applied. To be fair, the customer support was excellent and the staff was very responsive.

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Posted by: Jovanna J.

Response From Our Experts

Posted by: Jovanna J.

Oscar - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection!

Posted by: Mildred H.
July 30, 2020

Nice color, didn't last

Posted by: Mildred H.
July 30, 2020

Color looked great on my husband for about a week. He had a touch of gray just like he wanted. After a few washes his silver was back.

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Posted by: Megan T.

Response From Our Experts

Posted by: Megan T.

Mildred - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Colorsmith 100% Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our Partners in Color to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!

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